Unitex.com Privacy Policy

This Privacy Policy is intended to inform you of our policies and practices regarding our collection, use, and disclosure of the information that you submit to us and that we collect from you through our website.

Whenever we use the words “we” or “us” or ” Unitex” we are referring Unitex Textile Rental Services, Inc. Whenever we use the words “our website,” we are referring to https://www.unitex.com.

Personal Information

For purposes of this privacy policy, Personal Information is information about you that is linked to you as an individual, such as your name, postal address, email address, phone number, credit card number and expiration date, as well as other non-public information that is associated with that information. Personal Information does not include technical information such as unique device identifiers, randomly assigned unique identifiers in cookies, mobile device name, timestamp, or IP addresses.

Collection, Storage, and Use in the United States

Our website is operated from within the United States, and by submitting your Personal Information to us, either through our website or by other means, you are agreeing to the collection, use, and storage of your Personal Information in the United States as outlined in this Privacy Policy.

Please note that your Personal Information may be used by us in the country where it was collected, as well as in the United States, where laws regarding the use of Personal Information may be less strict than the laws in your country.

How We Collect Personal Information

We collect Personal Information to better tailor the features, performance and support of our products, services, website, and to offer you additional information about our products and services.

We collect Personal Information as follows:

  • When you voluntarily provide it to us
  • When you register and set up an account
  • When you sign up to receive emails or other communications
  • When you make purchases
  • When you communicate with us
  • When you contact us offline or submit information to us offline
  • When you provide it through our website
  • From publicly available sources
  • From third parties
How We Use Personal Information

To Provide You Services.  We use your Personal Information to respond to requests that you make, to help us serve you better, and to provide you with a personalized website experience. If you have signed up to receive email from us, we also use your Personal Information to provide you with promotional emails for our products, and for other marketing and advertising purposes.

To Tailor Marketing Information to Your Interests.  Based on your browsing habits when you visit our website, we, or our marketing partners and vendors, may send you personalized advertisements that identify products or services we think you may be interested in. We may also send you personalized email product alerts.

To Create De-Identified Information.  We may create De-identified Information from Personal Information by excluding data (such as your name or email address) that makes the information personally identifiable to you.  Our use of de-identified information is not restricted by this Privacy Policy.

Our Disclosure of Your Personal Information

Except as otherwise stated in this Privacy Policy, we do not sell, rent, or share your Personal Information with third parties.  We disclose your Personal Information for the following purposes:

Providing Services To You.  We use your personal information to provide services to you.

Fulfilling Orders and Maintaining Systems.  When you purchase a product or a service from us, we will share select Personal Information, such as your shipping address and billing address, with third-party fulfillment companies in the United States, in order to deliver the product or service to you. We also share your Personal Information with third-party service providers in the United States that provide advertising and marketing services for us, including distribution of postal mail, electronic alerts, email, and mobile text messages to our customers and potential customers.  We require these third-party service providers to refrain from using your Personal Information, except to provide the services requested by us. We also hire vendors that work on our systems that may have access to your Personal Information in the course of performing their duties.  We require those vendors to keep your Personal Information confidential and not to use it for their own purposes.  You expressly consent to the sharing of your Personal Information with our third-party service providers and vendors.

Sharing with Affiliates.  We reserve the right to share some or all of your Personal Information with our subsidiaries, joint ventures, and other companies in the United States under our common control (collectively, “Affiliates”), for the purposes described in this policy. We require our Affiliates to honor this Privacy Policy.

Compliance with Laws and Protection of Rights.  Regardless of any choices you make regarding your Personal Information, we may disclose your Personal Information if we believe in good faith that disclosure is necessary to (a) comply with laws or to respond to subpoenas or judicial orders; or (b) to protect and defend our rights, or the rights or safety of third parties.

Acquisition, Sale, or Reorganization.  We may also use and disclose Personal Information in connection with a contemplated reorganization or an actual reorganization of our business, in connection with financing, a sale, or other transaction involving the disposal of all or part of our business or assets, including for the purpose of permitting the due diligence required to decide whether to proceed with a transaction. If the sale occurs, the purchaser will be entitled to use and disclose the Personal Information collected by us, and the purchaser will assume the rights and obligations regarding your Personal Information as described in this Privacy Policy.


Interest-Based Advertising.  We may use “interest-based” advertisements also known as “online behavioral advertising.” Online behavioral advertising is advertising that is directed to you based, at least in part, on your Internet browsing behavior across websites and over time. Although we do not share Personal Information with the third parties that conduct interest-based advertising operations on our behalf, these third parties and their affiliates do collect certain information as a result of their javascript “tags” and other technologies being used on our website.

Third Parties May Collect Personal Information from Other Sources.  Some third parties involved in advertising operations may maintain their own proprietary databases that allow them to personally identify or track website visitors. Other third parties have proprietary technologies to determine what additional devices you may use, on which it can display relevant advertisements.

Do Not Track.  Do-Not-Track is a public-private initiative that has developed a “flag” or signal that an Internet user may activate in the user’s browser software to notify websites that the user does not wish to be “tracked” by third-parties as defined by the initiative. The online community has not agreed on what actions, if any, should be taken by the websites that receive the “do not track” signal, and therefore Do-Not-Track is not yet standardized. Our website does not alter its behavior or change its services when it receives a “do-not-track” flag or signal from your browser.

Your Privacy and Ad Choices.  You can make decisions about your privacy and the ads you receive. You can control whether companies serve you on-line behavioral advertising by visiting the Digital Advertising Alliance website and using its opt-out: http://www.aboutads.info/choices/.  The DAA opt-out requires that cookies not be blocked in your browser.

As an alternative to the DAA opt–out, you can also elect to block browser cookies from first parties (such as those from our website) and browser cookies from third parties (such as advertisers) by using the cookie blocking options built into your browser software.  If you block browser cookies, some parts of our website may not function correctly.  Also, blocking cookies will not stop third parties from collecting IP addresses, data stored in “Flash” cookies, and certain other types of technical information that may uniquely identify your browser.

Technologies Used

Third parties, widgets, and hosted solutions that we use on our website may use the following technologies for features, services, advertising, or analytics:

Browser cookies are small pieces of data placed on your computer as you navigate websites with your browser.  Browser cookies allow websites and various third-parties to distinguish your device from others by having the cookie consist of a unique identifier or other data.  Cookies can have many uses, such as to target advertising as well as to enable website functionality and for security.  We use both session cookies (which expire after you close your web browser) and persistent cookies (which stay on your computer until you delete them). Persistent cookies can be removed by following your Internet browser help file directions. If you choose to disable cookies, some areas of our website may not work properly.

Local shared objects (such as “Flash” cookies) are associated with non-Browser software like Flash Player.  Local shared objects can be used like cookies to distinguish your device from others but will not be deleted or blocked using browser cookie controls.  You can visit adobe.com for guidance on how to delete and block Flash cookies.

HTML5 local storage is another way that browsers can distinguish your device from others as well as remember data that may be important for the functioning of the website.  Typically HTML5 local storage is only deleted if all Internet history, cache, and cookies are deleted.  You should check your browser software for how to delete HTML5 local storage in your particular case.

Web beacons are image files that are used by third-party advertisers, analytics companies, and others.  Web beacons are embedded in web pages you visit and cause your browser to share its IP address with the third-party source of the beacon, together with any cookies associated with that third party.  Web beacons can be used with or without cookies.  Blocking cookies will not stop your IP address from being shared through the use of beacons.

E-tags are used to prevent duplicative downloading of content to your browser, which can enhance browser performance.  E-tags use unique identifiers for content that can also be used to distinguish your browser in certain instances from others.  Typically, e-tags are only deleted if all Internet history, cache, and cookies are deleted.  You should check your browser software for instructions on how to delete e-tags in your particular case.

Other technologies.  Our website may occasionally use other technologies, both for purposes of advertising, as well as for features and services.

Social Network Widgets

Our website may include social network sharing widgets that may provide information to their associated social networks or third parties about your interactions with our web pages that you visit, even if you do not click on or otherwise interact with the plug-in or widget. Information is transmitted from your browser and may include an identifier assigned by the social network or third party, information about your browser type, operating system, device type, IP address, and the URL of the web page where widget appears. If you use social network tools or visit social networking sites, you should read their privacy disclosures to learn what information they collect, use, and share.

How You Can Stop Receiving Communications

When you receive sales flyers, advertisements, direct mail, and other promotional communications from us, including email, you will have the opportunity to “opt-out” by following the “unsubscribe” instructions in the email you receive, or by contacting us directly. Once you have submitted your email address to “unsubscribe,” please note that you may continue to receive emails for a temporary period of time while our system updates and until it has processed your request.

On our website, you may change any of the Personal Information in your account by editing your “My Account” information.

If you need any additional assistance please contact us:


Unitex Textile Rental Services
161 South Macquesten Parkway
Mount Vernon, NY 10550
Phone: 866-UNITEX-9
Email: info@unitex.com

You may also contact us by submitting an online contact form, available at https://www.unitex.com/contact/.


Links to Other Websites

Our website may provide a link to another website or Internet location. We provide these links merely for your convenience, and we do not endorse the other website or location, its contents, or any goods or services available through that website. We have no control over, do not review, and are not responsible for these other websites, their content, or any goods or services available through the websites. Our Privacy Policy does not apply to these other websites.



We have implemented technical, administrative, and organizational safeguards to prevent access to your Personal Information by unauthorized persons.  You should know, however, that we cannot fully eliminate security risks associated with the storage and transmission of Personal Information.


Your California Privacy Rights

Under Section 1798.83 of the California Civil Code, residents of California have the right to request from a business, with whom the California resident has an established business relationship, certain information with respect to the types of personal information the business shares with third parties for those third parties’ direct marketing purposes, and the identities of the third parties with whom the business has shared such information during the immediately preceding calendar year. To exercise your rights, you may make one request each year by emailing us at info@unitex.comwith “Request for California Privacy Information” on the subject line and in the body of your message. Be sure to provide in the request sufficient information to properly identify you and/or the members of your family.


How You Can Reach Us

If you have any questions regarding this Privacy Policy, or to opt-out of receiving information as permitted under this Privacy Policy, please contact us at:

Unitex Textile Rental Services
161 South Macquesten Parkway
Mount Vernon, NY 10550
Phone: 866-UNITEX-9
Email: info@unitex.com

You may also contact us by submitting an online contact form, available at https://www.unitex.com/contact/.


Privacy Policy Updates

This Privacy Policy is subject to revision and changes, which will be noted here.

Effective Date November 25, 2014