Hospitals invest millions in cutting-edge surgical equipment, then often choose their linen service based on the lowest bid. Here’s the problem: those surgical drapes, patient gowns, and bed linens handle blood-borne pathogens, MRSA, C. diff, and other healthcare-associated infections that standard commercial laundries simply aren’t equipped to process safely.
Unitex has spent over a century perfecting healthcare textile management because we understand what is at stake. Our team processes every surgical pack, isolation gown, and patient bed sheet through systems built specifically to handle medical contamination.
We Built Facilities Just for Healthcare
We don’t retrofit old commercial laundries for healthcare use…we design and build facilities from scratch with one focus: medical textile safety!
Our plants feature medical-grade washers that reach precise temperatures for pathogen elimination, healthcare-specific detergent formulations, and controlled airflow systems that prevent cross-contamination between soiled and clean areas.
This isn’t standard commercial laundering with healthcare labels slapped on. Every system, from our sorting protocols to our final inspection stations, exists because healthcare facilities face contamination risks that hotels and restaurants never encounter.
We Run Separate Plants for Different Clients
A Level 1 trauma center processes surgical linens contaminated with blood and bodily fluids around the clock. An outpatient dermatology practice handles light examination gowns from scheduled appointments. These facilities have fundamentally different contamination profiles, and mixing their textiles creates unnecessary risk.
That’s why we operate dedicated plants for different healthcare segments. Our ambulatory care facilities handle steady volumes from medical offices like diagnostic clinics, imaging centers, physician practices, and specialty outpatient centers. Our hospital-focused operations are engineered for rapid turnaround of heavily soiled surgical packs, patient bedding, and isolation materials.
This separation means your surgical drapes never share wash cycles with routine office linens, and our processing protocols match the actual contamination levels your facility generates.
Multi-Stage Quality Control Beyond Basic Cleaning
We’re sure you know by now that clean doesn’t always equal safe in healthcare environments. Sure, a patient gown might pass visual inspection but still harbor microscopic tears that compromise barrier protection, or a surgical drape could have detergent residue that triggers skin reactions.
Our quality control process includes:
- Pre-sort inspection: We check for damage, heavy contamination, or anything that would compromise hygiene before laundering begins.
- Post-wash verification: We confirm that all soil has been removed and the fabric remains intact and functional.
- Final inspection: We look for stains, tears, or improper folding. Only items that meet our standards move forward.
Your staff receives textiles that are ready for immediate use. That means no additional sorting, no questioning whether that surgical pack meets OR standards.
Predictable Delivery Schedules That Support Patient Flow
More so than other industries, healthcare operations depend on precise timing. When your OR schedule shows back-to-back procedures, you need surgical packs available. When your medical-surgical units turn over beds, fresh linens can’t be “running late.”
We build delivery routes around your patient flow patterns, not our truck schedules. Our plants operate 24/7, 365 days a year, which means we can respond to emergency needs and accommodate any facility’s schedule. Don’t worry if you need early morning deliveries for day surgery or late-night restocking for overnight procedures.
Emergency surgical cases receive priority support, and planned shutdowns for equipment maintenance receive advance coordination. When changes occur, you receive early notification with specific timing, not vague “sometime this afternoon” updates.
This reliability keeps your departments running smoothly and supports compliance during inspections because regulatory surveyors notice when linen shortages disrupt patient care.
Four Generations of Healthcare Focus
We’ve been family-owned since 1920, and four generations have learned this business from the inside. But what does that mean? Ultimately, we’re not answering to shareholders who’ve never set foot in an OR or dealt with infection control protocols.
We answer to the healthcare teams who depend on us daily.
This long-term perspective drives our equipment investments, facility expansions, and service innovations. We’re building for the next generation of healthcare challenges, not just this quarter’s profit margins.
We Make Inspections Less Stressful
Joint Commission surveys and state health department inspections shouldn’t create linen-related anxiety. You’ve got enough to worry about without adding “will our laundry service pass inspection?” to the list. Our processing systems already exceed regulatory requirements for healthcare textile safety, so when inspectors review your linen management, you’re covered.
We maintain detailed records of wash temperatures, detergent concentrations, and quality control results. Our staff training programs align with healthcare facility expectations. Your linen service becomes a compliance strength, not a potential liability.
We Help You Save Without Cutting Corners
Safety and savings should never conflict. When linen service works the way it should, you avoid extra costs. Our technology helps you order smarter. Our inspections reduce waste. Our delivery systems keep your teams moving efficiently.
All of that supports your budget without lowering your standards. You get more from your laundry service, not less.
We Build Partnerships, Not Just Accounts
We do not treat our clients like numbers. We build real working relationships. That means we listen, respond, and design programs around your specific needs, not just what works best for us.
When something goes wrong, you talk to a real person who knows your account and wants to help. We show up when it counts and stay committed after the first delivery.
Hospital Linen Safety Starts with the Right Partner!
Hospital linen safety is not just about being clean. It is about being consistent, reliable, and designed for the healthcare world. At Unitex, we built our systems to support real safety from the ground up.
Contact us today if you want linen service that meets your facility’s demands. You can also request a tour to see how we do things in person. What you see in our plants will say more than any promise ever could.